Billing overview

ObjectRocket offers the following two billing options:

  • Credit card
  • Consolidated billing for Rackspace Technology customers

How ObjectRocket billing works

ObjectRocket products are generally priced based on the associated storage amount. However, custom options are available. ObjectRocket bills by charging customers for the upcoming month. Any overages from the previous month are added to the next month’s bill in addition to the standard recurring charge for the upcoming month.

For example, if a customer purchases a 100 GB instance on purchased Feb 1st, ObjectRocket immediately charges them $100. If a customer spins down the instance on Feb 15th, they receive a $50 balance to their account. This either sits as a negative balance on their account or applies to future charges.

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Credit Card

As a new ObjectRocket customer, the system automatically prompts you to enter credit card details when creating your first instance.

Consolidated billing for Rackspace Technology customers

In addition to standard credit card charges, ObjectRocket can also consolidate billing for Rackspace Technology customers with Fastlane billing. FastLane billing is an API-driven billing system available for ObjectRocket for the Rackspace Dedicated platform as well as the ObjectRocket Cloud platform.

The Fastlane billing API records storage, RAM, and CPU hourly for every product. ObjectRocket then uses this information to automatically update your up-front, monthly bill.

Customers using the ObjectRocket for the Rackspace Dedicated platform

If you are using the Rackspace Dedicated platform, FastLane billing is a manual process. Contact ObjectRocket support@objectrocket.com for enrollment in FastLane billing.

Customers using the ObjectRocket Cloud platform

If you are using SSO with the ObjectRocket Cloud platform, you are automatically enrolled in Fastlane billing when you sign in to your account with your Rackspace SSO.

All other customers need to contact ObjectRocket support@objectrocket.com for enrollment in FastLane billing.