AWS Cloud Beta FAQ

ObjectRocket has just launched a new DBaaS hosting platform, currently in Beta. The detail pages linked below cover the various features of the new platform while the bottom of this page covers the answers to general Frequently Asked Questions.

Why a new platform?

Our current hosting platform is very customized and tuned to run datastores in our own environments and on our own hardware. Despite technologies, like DirectConnect, that allow us to achieve like-local performance, there are still other reasons that a platform natively running in AWS, Azure, Google Cloud Platform, and others is needed.

To build this native platform, we started from scratch with a Kubernetes-based platform. Kubernetes, with its maturity and large developer community, has allowed us to quickly create a new platform that we can drop in any cloud.

In addition to offering datastores in every cloud, this new platform will also allow us to support new datastores and features that are currently not available on our current platform.

What’s included in the Beta?

Currently, the Beta includes Elasticsearch and Kibana on AWS. We will be adding other datastores and clouds soon.

The Beta is currently in a free trial period and will transition to a fully supported paid service shortly before officially launching the service without the Beta label. Pricing and dates for this transition to paid will be announced soon.

During the Beta, users will be able to:

  • Access our new UI, called Mission Control.
  • Manage datastore instances via our new API.
  • Create, manage, use and delete Elasticsearch instances.

As the UI is also in Beta, some functionality is still API-only, so check back often to see when new functionality has been added.

See ObjectRocket Elasticsearch on AWS Beta for details on what’s included in the hosted Elasticsearch Beta.

How can I join?

Sign up via Mission Control. You will create an organization and a payment profile (for when we transition to paid services). Once sign up is completed, you’ll have access to the UI and API to create and manage instances.

Please consult our API Documentation or AWS Cloud Beta Getting Started Guide for more information on how to use the API.

Are you providing support during Beta?

Initially, support provided will be best effort during business hours. There will be no response and uptime SLAs during the free Beta period. However, the same support channels as our other products will be used and we would love to hear your feedback, questions, and requests on our new platform.

Tickets can be submitted in ZenDesk or by E-mailing our support team. Be sure to indicate in your support requests that you are a Beta user.